Customer Satisfaction: Customer Service
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Q1. Overall, I am very satisfied with the way [Company] performed (is performing) on this project.
Q2. Please answer the following:
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
[Company] service representatives (CSRs) are well trained.
[Company] service representatives (CSRs) are well supervised.
[Company] service representatives (CSRs) adhere to professional standards of conduct.
[Company] service representatives (CSRs) act in my best interest.
Overall, I am satisfied with the [Company] service representatives (CSRs).
Q3. Compared to how you felt about [Company] before this project, what is the likelihood of completing another project with [Company]?
Q4. Considering the overall value of the project you paid for, was it?
Q5. test
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